Welcome to Green Bite!

At Green Bite, we are committed to delivering your favorite chocolate products safely, conveniently, and in the best possible condition.

Shipping Times

We aim to process and ship all orders within 2–5 business days.

Delivery times may vary depending on your location, order volume, and courier availability.

During holidays, promotional periods, or high-demand seasons, delivery may take slightly longer.

Shipping Rates

Shipping fees are calculated at checkout based on your delivery location.

All applicable delivery charges will be displayed before confirming your order.

Delivery Areas

We currently deliver to selected areas across Egypt, including:

* Alexandria
* Cairo
* Giza
* North Coast
* Beheira
* Kafr El Sheikh
* Gharbia
* Monufia
* Dakahlia
* Damietta
* Sharqia
* Qalyubia
* Port Said
* Ismailia
* Suez
* Fayoum
* Beni Suef
* Minya
* Assiut
* Sohag

We are continuously working to expand our delivery coverage to more governorates across Egypt.

Delivery availability may vary depending on the area and courier service. If your location is not listed or unavailable at checkout, please contact us before placing your order.

Shipping Conditions

Due to the heat-sensitive nature of our chocolate products, we take special care when preparing orders for delivery.

To ensure your products arrive in the best possible condition:

* Please make sure someone is available to receive your order at the delivery address.
* Do not request that the courier leave your package outside your door or in direct sunlight.
* Once received, store your chocolate in a cool, dry place, away from heat and direct sunlight, following the storage instructions on the packaging.
* Please note that high temperatures and prolonged exposure to heat may affect the texture and appearance of chocolate products.

Shipping Issues

If you experience any issues with your delivery, such as missing items, incorrect products, or damaged packaging, please contact our customer support team within 24 hours of receiving your order.

Please provide your order number and clear photos of the affected products to help us resolve the issue efficiently.

We are committed to reviewing genuine shipping concerns and providing appropriate solutions in accordance with our Refund and Return Policy.

Delivery Delays

While we always aim to deliver orders on time, delays may occasionally occur due to weather conditions, courier operations, public holidays, or circumstances beyond our control.

We appreciate your understanding.

Thank you for choosing Green Bite.